AMSTERDAM – LONDON – NEW YORK – DUBAI
Custom Connect is a carrier neutral global data communication company. We offer communication services that go beyond the scope of any single carrier or operator to give our clients the best connectivity between their offices, branches, data centers, clouds and customers anywhere in the world.
Custom Connect was founded by Olav van Doorn and Jan Willem Meijer, both proven telco experts with a strong vision on the importance of carrier neutral connectivity. Today, Custom Connect is one of the most successful data connectivity integration companies operating globally.
Custom Connect combines the highest level of industry expertise and experience with our unique carrier-neutral approach to connect any location, anywhere in the world. By not being bound to any single provider, we can connect our customers to every operator, carrier or network worldwide.
Our client base consists of everyone from financial firms to retailers, cloud providers, the media, content providers, ISPs and data centers to Fortune500 enterprises and innovative start-ups. Get the scoop on our unique approach to global connectivity in this short video below:
Your business strategy is our starting point
We look at connectivity from a business perspective. Where do you want to take your business? What applications do you run? How about the cloud? Where are your offices, data centers and customers located? How will your business evolve? These elements and more define your connectivity needs. Our solutions are tailored to match your business requirements.
We differentiate ourselves by maintaining a neutral position — unbound to any network, carrier or technology. This allows us to be flexible and independent when it comes to creating a bespoke solution for your business’s needs. Our impartiality and commitment to excellence are what makes Custom Connect a true partner instead of just another vendor.
Custom Connect’s unique carrier-neutral services are built upon our very own carrier neutral MPLS/IP service, AS260. This platform, and our global POP’s, allows us to integrate global solutions into a single seamless service for our customers. The high-quality infrastructure supports our integrated IP solutions and is highly interconnected to leading exchanges and cloud initiatives. It’s a prime, customer-driven infrastructure.
Solutions instead of capacity
Telecom organizations are typically supply oriented with a focus on selling their most profitable services on their own network. We are different. Custom Connect strongly believes that your business requirements should prevail. We are not bound to any network or protocol and therefore we are able to combine multiple networks into one bespoke solution that fulfills your specific needs. Our 24×7 support center is experienced in supporting these services for our clients whichever carrier or technologies they choose.
In-depth market knowledge is the foundation of our business. Our team of experts constantly updates our knowledge base by maintaining frequent and intensive interaction with our clients to understand their needs as well as researching the market and active discussion within the industry.
Custom Connect has pre-negotiated contracts to save your company time and money. Our aggregated rates through multiple carriers ensure that your company receives the best (wholesale) pricing and premier levels of service available in the market today.
We’re ISO 27001 Certified
At Custom Connect, our customer’s data is our most precious asset. Because of this, we’ve taken the extra step to make sure all of your sensitive data is safe with us. In 2017, we received ISO 27001 certification after undergoing a rigorous test that challenged us to examine our security risks, threats, and vulnerabilities. The ISO certification ensures we have implemented an efficient, international standard of management of all sensitive data across departments, processes, IT systems and physical files.
“We have always operated along ISO standards and practices and it is rewarding to get this confirmation from ISO itself,” explained Olav van Doorn, CEO, Custom Connect. Learn more about our ISO 27001 certification and what it means for our customers here.
One contract. One invoice. One point of contact.
Custom Connect bundled the entire telecommunications sector into a single access point. We’re your hub for all your connectivity needs anywhere in the world, and we make your global connectivity as simple as possible.
+ One contract: we bundle the commercial conditions and SLAs of up to 1.500 carriers
+ One point of contact: a dedicated project manager will be available for all your global connectivity needs
+ One invoice: real-time intelligence of the performance and expenses of your complete network
+ Proactive Support: receive 24/7 support from our dedicated team of experts through a single web form, call, or email — regardless of the used or preferred network, carrier or technology.