After Hurricane Harvey slammed the Houston, Texas area, we began to see the massive devastation this storm left in its wake. Streets were flooded, homes were destroyed, and entire neighborhoods were left without power. Despite this, local data centers were largely up and running — staffed by brave professionals who ensured data center reliability. But, when it comes to connectivity, you have to always be one step ahead.
When a storm hits, the last thing anyone’s really thinking about is data centers — except for the people running them. Data center reliability is imperative to keep businesses up and running, and in the event of a hurricane strong enough to knock out power and potentially flood and destroy hardware, data centers can’t be forgotten amidst the chaos.
Data Center Knowledge reports that companies like Data Foundry, Equinix and CyrusOne had their teams ready to ride out the storm and keep data center reliability up as Harvey approached.
The companies reportedly pulled in extra staff so they could work in shifts, and provided them with food, sleeping arrangements and things to keep them occupied when off work. “The team has worked as a cohesive unit, with some team members remaining on-site, unable to access their homes,” CyrusOne CTO Kevin Timmons said.
But while some covered shifts for coworkers caught in the storm, others left the data center only to realize they couldn’t return back to their own homes.
“As with so many Texans impacted by this disaster, some of our team members either lost their homes entirely or suffered severe damage from flooding, Edward Henigin, the CTO at Data Foundry explained. “We have secured housing for anyone who lost their home or is unable to access their home, and we are collecting and providing supplies for our team members and other residents who need them,”
With nearly 100,000 homes and businesses left without power, the data center reliability of the Houston data centers was an awesome feat. Data Center Knowledge reports only one data center even switched to on-site generator power.
But while the folks who kept the Houston data centers running were trained and prepared professionals, they also got lucky. If the flooding hit their centers, power wouldn’t have just gone down, everything could have been wiped out. Hurricane Harvey is an important reminder that your business always has to be prepared for the worst with data center connectivity — and that goes beyond trusting the staff and infrastructure of your chosen data center.
That’s why today it’s more important than ever to have a hybrid solution in place to mitigate the risk of data center reliability. If one data center goes down, you should always have a backup, and maybe even a backup for that one, too. At Custom Connect, we can design and deliver a hybrid solution that not only fits your company’s requirements but keeps your business running 24/7.
Want to learn more? Get in touch.